Privacy Policy

Last updated: August 20, 2026

Party Plan Solutions (“Party Plan Solutions,” “we,” “us,” or “our”) provides Integral Connections, a mobile and web application for consultants and representatives who use our Integral direct selling platform. This Privacy Policy explains how we collect, use, share, and protect information in connection with Integral Connections.

By using Integral Connections, you agree to the practices described in this Privacy Policy.

1. Who This Policy Covers

This policy applies to users of the Integral Connections app (iOS, Android, and web), including consultants and representatives who sign in with credentials provided by their direct selling company (our business customer).

Shoppers and customers who browse a consultant’s replicated website may have information made available to consultants through Integral Connections. That customer information is generally collected and controlled by the direct selling company that operates the Integral platform for that brand. This policy describes how Integral Connections processes that information as part of providing the app.

2. Information We Collect

Account and consultant information. When you sign in, we process your login credentials, authentication tokens, consultant or representative identifiers, and related account information needed to verify your identity and connect you to your company’s Integral environment.

Business profile information. You may provide or we may display business contact details used in features such as a digital business card or cart links, including name, email address, mobile number, company name, and replicated site URL.

Device and technical information. We may collect device identifiers, push notification tokens, app version information, and similar technical data needed to deliver notifications, maintain security, and operate the service.

Usage and analytics information. We collect information about how you use Integral Connections, such as screens viewed and in-app events (for example, viewing an invoice, using chat features, or saving a cart link). We use Firebase Analytics for this purpose.

Customer and shopper information available to consultants. Depending on features enabled by your company, Integral Connections may display customer or shopper information already stored in the Integral platform, including names, contact details, chat messages, site activity (such as search and browsing history), cart contents, order history, subscriptions, and related business records. Anonymous shoppers may be shown under a temporary generic name until they create an account.

Communications content. If you use live chat or related messaging features, message content and related metadata are processed to deliver those communications.

Subscription and billing information. Where Integral Connections offers paid messaging or alert packages, payment processing may be handled by Stripe. We do not store full payment card numbers in the Integral Connections app.

3. How We Use Information

We use information to:

• Provide, operate, and secure Integral Connections
• Authenticate users and maintain session access
• Deliver push notifications and optional SMS alerts (for example, new orders, shipments, cart-link activity, unread chat, or customer browsing alerts)
• Enable live shopper chat, cart links, order and shipment views, business card features, and related consultant tools
• Analyze app usage to improve performance and features
• Provide customer support and respond to requests
• Comply with legal obligations and enforce our agreements

4. How We Share Information

We may share information with:

• Your direct selling company. Integral Connections is provided in connection with the Integral platform operated for your company. Account activity and customer-related data are available within that company’s Integral environment according to that company’s policies and settings.
• Service providers. We use vendors that help us operate the app, including hosting and backend services, Firebase (analytics and push messaging), Microsoft SignalR (real-time chat), Twilio (SMS alerts, where enabled), and Stripe (subscription payments, where enabled). These providers process information only as needed to provide their services.
• Legal and safety purposes. We may disclose information if required by law or if we believe disclosure is necessary to protect rights, safety, or security.

We do not sell personal information.

5. Data Sharing

• Customer data is not shared with third parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We do not transfer or share consumer SMS registration data, including phone numbers and opt-in consent, with any external organizations under any circumstances, except as required by law.

We maintain administrative, technical, and organizational safeguards to prevent unauthorized access, use, or sharing of user data.

6. Push Notifications and SMS

With your permission, Integral Connections may send push notifications to your device. You can disable push notifications in your device settings. Where SMS alerts are enabled by your company or subscription, you can manage alert preferences in the app or related Integral settings where available.

7. CNR Consulting Services, Inc. d/b/a Party Plan Solutions Messaging Terms and Conditions

These terms apply to the SMS messaging program operated by CNR Consulting Services, Inc. d/b/a Party Plan Solutions (“Party Plan Solutions,” “we,” “us,” or “our”).

1. Customer Care
2. To opt out of SMS messages, reply STOP to any message. After you reply STOP, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. For help, reply HELP or call (800) 881-5650 or email support-email@partyplansolutions.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document.

8. Analytics and Cookies

Integral Connections uses Firebase Analytics to understand app usage. On the web version, analytics technologies may use cookies or similar identifiers. You can limit certain analytics or advertising-related identifiers through your device or browser settings. We do not use Integral Connections analytics to serve third-party advertising within the app.

9. Data Retention

We retain information for as long as needed to provide Integral Connections, support your company’s Integral environment, meet legal and business requirements, and resolve disputes. Authentication tokens and local device storage may be cleared when you sign out. Empty or anonymous chat conversations may be removed periodically as part of normal system maintenance.

10. Security

We use administrative, technical, and organizational measures designed to protect information processed through Integral Connections, including authenticated access with tokens. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Integral Connections is intended for business users (consultants and representatives) and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through Integral Connections.

12. Your Choices and Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict certain personal information, or to object to certain processing. Because Integral Connections is typically provided through your direct selling company’s Integral deployment, please contact your company for requests related to customer records or account data controlled by that company. You may also contact us using the details below, and we will help route your request as appropriate.

You may sign out of the app at any time. Signing out clears local authentication data and invalidates the related session token where supported.

13. Third-Party Services and Links

Integral Connections may display or link to third-party services used in the shopping or order experience (for example, product personalization tools). Those services are governed by their own privacy policies.

14. International Users

Party Plan Solutions is based in the United States. If you use Integral Connections from outside the United States, your information may be processed in the United States or other locations where we or our service providers operate.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of Integral Connections after an update means you accept the revised policy.

16. Contact Us

If you have questions about this Privacy Policy or Integral Connections privacy practices, contact us at:

Party Plan Solutions
7124 Salem Fields Blvd, PMB #114
Fredericksburg, VA 22407-2509
Phone: (800) 881-5650
Email: support-email@partyplansolutions.com
General inquiries: info@partyplansolutions.com